Strategic Plan
Vision
Transforming and empowering lives to build a strong community
Mission
To promote effective interventions, individual accountability, and community well being
Values
Collaboration • Dedication • Empowerment • Excellence • Respect • Support
Goal 1 Programs & Services
18 Projects
Goal 2 Data
7 Projects
Goal 3 Communication
7 Projects
Goal 4 Workforce
11 Projects
Goal 5 Leadership
8 Projects
Goal 1 Programs & Services
18 Projects
Goal 2 Data
7 Projects
Goal 3 Communication
7 Projects
Goal 4 Workforce
11 Projects
Goal 5 Leadership
8 Projects
Goal 1 Programs & Services
18 Projects
Project
Status
Align supervision practices with research and evidence-based standards
Working on it
Create a client resource webpage and update client handbooks
Working on it
Create a plan to address victims' needs
Working on it
Develop an evidence-based practices messaging plan
Working on it
Implement a new booking screening tool at the Juvenile Facilities
Working on it
Improve the agency's incentive program
Working on it
Provide staff with family engagement training
Working on it
Develop a coaching plan to help officers understand and use core correctional practices
On Hold
Align behavioral matrices with research/evidence
Done
Create inventory of evidence-based/informed programs.
Done
Develop an Evidence Based Practices training plan
Done
Establish an Evidence Based Practices Committee
Done
Expand child and family team meetings for youth residing in the Juvenile Facilities
Done
Expand use of youth advocates at the Juvenile Facilities
Done
Improve youth care assessment
Done
Train supervisors and seniors in core correctional practices
Done
Update/create evidence-based practices policies and procedures
Done
Use Evidence Based Practices organizational checklist to assess agency progress
Done
Goal 2 Data
7 Projects
Project
Status
Perform systematic data cleanup before conversion to new case management system
Working on it
Create a training plan on how to enter data in case management system
Working on it
Develop internal dashboards on key data and performance measures
Working on it
Launch new case management system
Working on it
Automate monthly workload statistics
Not Started
Use data for internal decision making
Not Started
Create a continuous improvement plan to advance and support the agency's goals
Not Started
Goal 3 Communication
7 Projects
Project
Status
Establish a Public Relations Committee
Working on it
Develop annual report
Done
Effectively use message boards at the Juvenile Facilities
Done
Increase branding efforts
Done
Increase social media presence and presence at community events
Done
Redesign agency's webpage
Done
Streamline shift briefings at the Juvenile Facilities
Done
Goal 4 Workforce
11 Projects
Project
Status
Develop a recruitment plan
Working on it
Establish project management practices for the agency
Working on it
Expand the Service Excellence Program
Working on it
Increase high school outreach efforts
Working on it
Refine the agency's training requirements
Working on it
Send leadership to Implementation Leadership training
Working on it
Assess and improve the pre-employment background investigation process
On Hold
Improve onboarding process for new hires
On Hold
Develop a retention plan
Done
Establish a Safety and Wellness Program for staff
Done
Participate in the County college internship program
Done
Goal 5 Leadership
8 Projects
Project
Status
Create a formal mentoring program for line level staff
Working on it
Establish a Succession Planning Workgroup
Working on it
Offer leadership development training opportunities to staff
Working on it
Establish a stay interview process in the agency
Not Started
Administer an annual staff survey
Done
Create a process of reviewing and updating policies on a regular basis
Done
Create desktop guides for each unique position in the agency
Done
Reinforce expectation that staff review new or modified policies within 10 days of posting
Done
Goal 1 Programs & Services
18 Projects
Project
Status
Align supervision practices with research and evidence-based standards
Working on it
Create a client resource webpage and update client handbooks
Working on it
Create a plan to address victims' needs
Working on it
Develop an evidence-based practices messaging plan
Working on it
Implement a new booking screening tool at the Juvenile Facilities
Working on it
Improve the agency's incentive program
Working on it
Provide staff with family engagement training
Working on it
Develop a coaching plan to help officers understand and use core correctional practices
On Hold
Align behavioral matrices with research/evidence
Done
Create inventory of evidence-based/informed programs.
Done
Develop an Evidence Based Practices training plan
Done
Establish an Evidence Based Practices Committee
Done
Expand child and family team meetings for youth residing in the Juvenile Facilities
Done
Expand use of youth advocates at the Juvenile Facilities
Done
Improve youth care assessment
Done
Train supervisors and seniors in core correctional practices
Done
Update/create evidence-based practices policies and procedures
Done
Use Evidence Based Practices organizational checklist to assess agency progress
Done
Goal 2 Data
7 Projects
Project
Status
Perform systematic data cleanup before conversion to new case management system
Working on it
Create a training plan on how to enter data in case management system
Working on it
Develop internal dashboards on key data and performance measures
Working on it
Launch new case management system
Working on it
Automate monthly workload statistics
Not Started
Use data for internal decision making
Not Started
Create a continuous improvement plan to advance and support the agency's goals
Not Started
Goal 3 Communication
7 Projects
Project
Status
Establish a Public Relations Committee
Working on it
Develop annual report
Done
Effectively use message boards at the Juvenile Facilities
Done
Increase branding efforts
Done
Increase social media presence and presence at community events
Done
Redesign agency's webpage
Done
Streamline shift briefings at the Juvenile Facilities
Done
Goal 4 Workforce
11 Projects
Project
Status
Develop a recruitment plan
Working on it
Establish project management practices for the agency
Working on it
Expand the Service Excellence Program
Working on it
Increase high school outreach efforts
Working on it
Refine the agency's training requirements
Working on it
Send leadership to Implementation Leadership training
Working on it
Assess and improve the pre-employment background investigation process
On Hold
Improve onboarding process for new hires
On Hold
Develop a retention plan
Done
Establish a Safety and Wellness Program for staff
Done
Participate in the County college internship program
Done
Goal 5 Leadership
8 Projects
Project
Status
Create a formal mentoring program for line level staff
Working on it
Establish a Succession Planning Workgroup
Working on it
Offer leadership development training opportunities to staff
Working on it
Establish a stay interview process in the agency
Not Started
Administer an annual staff survey
Done
Create a process of reviewing and updating policies on a regular basis
Done
Create desktop guides for each unique position in the agency
Done
Reinforce expectation that staff review new or modified policies within 10 days of posting
Done
Last updated: December 8, 2025
