Strategic Plan
Vision
Transforming and empowering lives to build a strong community
Mission
To promote effective interventions, individual accountability, and community well being
Values
Collaboration
Dedication
Empowerment
Excellence
Respect
Support
Programs, services, and practices that encourage positive life changes and support community well-being.
Objective 1: Implement protocols to ensure fidelity to evidence-based practices that promote client success and community safety.
Tasks:
Tasks:
- 1. Create a plan to align supervision caseload with research and standards.
- 2. Establish an Evidence Based Practices Steering Committee and implement EBP efforts.
- 3. Utilize the Evidence Based Practices Organization Checklist to assess progress toward EBP.
- 4. Create Evidence Based Practices policies and procedures that support core correctional practices and case management standards.
- 5. Develop an Evidence Based Practices training plan.
- 6. Align adult and juvenile behavioral matrices with research/evidence.
- 7. Examine structured ways for supervisors to comfortable guide and coach staff toward core correctional practices.
- 8. Develop an implementation model that utilizes implementations cience to inform and guide the roll out of Evidence Based Practices.
- 9. Update procedures for all assessment tools.
- 10. Investigate available booking screening tools.
- 11. Develop core correctional practices and provide coaching to DPOs on these practices.
- 12. Develop an EBP messaging plan.
- 13. Create a comprehensive, trauma-centered plan to address victim needs.
Objective 2: Incorporate families and other social supports in clients’ care and treatment plans.
Tasks:
Tasks:
- 1. Issue RFP for youth/parenting programs at the JF.
- 2. Expand the use of youth advocates.
- 3. Improve the use of assessment to improve youth care.
- 4. Expand Child and Family Team meetings for all JF youth
- 5. Expand and improve the agency's current incentive policy for adults.
- 6. Provide practical, family engagement training for probation staff.
- 7. Update handbooks provided to probation clients and families, and include client resource information on our webpage.
Objective 3: Ensure the effective use of high-quality risk reduction programs.
Tasks:
Tasks:
- 1. Develop list of evidence-based/informed programs .
- 2. Develop a service delivery checklist to be used when developing a purchasing requisition, to ensure services we bring to the agency/clients targets criminogenic needs..
A data-driven and strategic agency that is continuously improving.
Objective 1: Collect accurate data to measure the impact of agency performance and progress toward achieving VCPA’s vision.
Tasks:
Tasks:
- 1. Create a plan to train and coach staff on VCIJIS data entry.
- 2. Create an adopt a plan to mitigate the need for "person merges" with VCIJIS 2.0
- 3. Automate monthly workload stats for VCIJIS 2.0
Objective 2: Enhance agency capacity to analyze data, create dashboards, and report outcomes.
Tasks:
Tasks:
- 1. Identify needed data, its use, and collection processes.
- 2. Launch the new VCIJIS 2.0 case management system
- 3. Clarify data collection roles to identify and allocate resources to maintain access to timely data retrievals, such as expanding the IT or Research units.
- 4. Develop internal and external dashboards.
- 5. Develop a systematic data clean up plan.
Objective 3: Use data to establish budget priorities and allocate resources efficiently.
Tasks:
Tasks:
- 1. Develop process to review, utilize, and communicate outcomes and performance measures internally, in order to inform decision making.
Objective 4: Implement a comprehensive continuous improvement process.
Tasks:
Tasks:
- 1. Create a continuous improvement plan and structure, and adopt and support new technologies to advance the agency's goals and achieve its mission.
Transparent communication within the agency, with stakeholders, and with the community at large.
Objective 1: Strengthen relationships with the community and stakeholders by enhancing two-way communication.
Tasks:
Tasks:
- 1. Develop an annual agency report.
- 2. Create a community engagement plan.
- 3. Increase agency visibility and awareness by involving staff in community events and recruitment efforts.
- 4. Redesign the agency's internal and external websites.
- 5. Implement a plan to promote the agency's vision, mission and values (branding).
- 6. Establish guidelines for Executive Committee regarding visiting worksites under their scope of authority.
- 7. Define roles and responsibilities of the Public Relations Committee.
Objective 2: Expand the agency’s communication infrastructure.
Tasks:
Tasks:
- 1. Explore expanding the role of the PIO and/or hiring a Communications Manager.
- 2. Provide staff with training on writing effective emails.
- 3. Chief to send out monthly email to all staff which will highlight work being done around the agency, important announcements, and upcoming events..
- 4. Require use of Outlook calendar for all management staff; consider providing training if necessary.
Objective 3: Address structural barriers to effective communication at the Juvenile Facilities.
Tasks:
Tasks:
- 1. Utilize the Juvenile Facilities message boards more effectively.
- 2. Establish procedures for DPOIs to conduct shift briefings.
- 3. Establish bi-annual Juvenile Facilities town hall meetings.
- 4. Continuously evaluate communication barriers and ways to address them.
- 5. Establish guidelines for JF housing leadership to visit the units regularly and engage in meaningful interactions with staff.
An inspired and diverse workforce, united in purpose, and dedicated to excellence.
Objective 1: Recruit, recognize, and retain talented and motivated staff.
Tasks:
Tasks:
- 1. Acknowledge employee award nominees in newsletters and awards program.
- 2. Assess background process and improve.
- 3. Institute a college internship program with probation.
- 4. Develop a comprehensive recruitment plan.
- 5. Develop a comprehensive retention plan.
- 6. Improve the performance review process.
- 7. Create an educational career component for local high scohols to share information about careers in probation.
- 8. Improve the student internship program for high school students.
- 9. Improve onboarding process for new employees.
Objective 2: Cultivate a supportive workplace that honors diversity and fosters respect, unity, engagement, safety, and well-being.
Tasks:
Tasks:
- 1. Establish a Safety and Wellness Program.
Objective 3: Establish pathways for advancement, continuous learning, and professional development.
Tasks:
Tasks:
- 1. Disseminate to all staff approved training and conference opportunities.
- 2. Create a document with information to support promotional activities.
- 3. Refine the agency's training plan.
- 4. Host information session for the agency regarding the promotional hiring process.
Objective 4: Build and sustain high-performing, collaborative teams.
Tasks:
Tasks:
- 1. Include a "should out" section in the agency newsletter.
- 2. Hire a project manager to oversee and coordinate designated agency projects.
- 3. Establish scope of autohrity and ecision making guidelines for agency supervisory positions.
- 4. Evaluate the agency's reassignment policy and improve.
- 5. Expand the Service Excellence program and create a standardized process for the program.
- 6. Create an online course/video of agency job functions for new employee orientations.
- 7. Adopt standardized project management practices.
- 8. Add implementation science as a required training for staff.
A culture where leaders inspire, engage, mentor, and celebrate the personal and professional development of staff.
Objective 1: Cultivate and maintain a thriving, healthy organizational culture.
Tasks:
Tasks:
- 1. Administer an annual survey to measure employee satisfaction with agency culture.
- 2. Administer an annual survey to measure employees' perception of leadership.
- 3. Conduct staff focus groups to gather employees' perception of agency culture.
- 4. Develop a stay interview process.
Objective 2: Ensure agency policies and personnel practices are clear and consistently carried out.
Tasks:
Tasks:
- 1. Assess the Policy and Legislative Division's structure and need for resources.
- 2. Reinforce requirement that all staff acknowledge policies within 10 days of being posted.
- 3. Create a Policies and Procedures Review Committee.
- 4. Update agency meeting guidelines.
Objective 3: Equip and empower staff at all levels within the agency to fully and independently exercise their responsibilities.
Tasks:
Tasks:
- 1. Create a desktop guide template to be filled out by employees.
- 2. Administer annual survey to measure employee empowerment.
Objective 4: Develop and implement a strategic succession plan to ensure continuity of strong leadership.
Tasks:
Tasks:
- 1. Develop a succession plan.
- 2. Create a mentoring program for new employees.
- 3. Develop a list of leadership development training available for all classifications.
- 4. Research and if available, provide mock interview training.